Payments & Refunds

Policy:

  • Our standard payment and reservation policy will remain:
  • Deposit: 30% to reserve your booking.
  • Balance: will be due 6 weeks prior to your holiday date.

Government Lockdown:
Should the government announce another lock-down that affects your holiday date, you can decide whether to defer your payment towards another time of your choice (subject to availability and pricing), up to 12 months from your original holiday date; or request that we refund any payments made to that point.

You Change Your Mind:
If you change your mind about taking your booked holiday for any reason: No automatic refunds will be made.

However, we understand that especially in the current climate, personal circumstances can change. We will try to accommodate your situation and will aim to re-book the dates, and if we are successful we will refund your payment less costs incurred (e.g. bank charges, last minute reductions, advertising, etc); or alternatively, providing you tell us of your change of plan a minimum of 6 weeks before your holiday, you’ll be able to defer any payments made in full towards another week of your choice (subject to availability and pricing) up to 12 months from your original holiday date.